Effective Date: 02-01-2024
Welcome to VALY HAIR MEDICAL AND COSMETIC WIGS SALON AND STORE, a sub-division of TANAX/ORG, LLC. By accessing our salon and store services, either in person or online, you agree to comply with and be bound by the following Terms and Conditions. Please read these conditions carefully before making a purchase.
Eligibility:
Our products and services are available exclusively to customers located in the United States.
Age Requirement:
Purchases may only be made by individuals who are at least 18 years old, or with the consent of a parent or guardian.
Order Process:
Orders can be placed in-store or through our online platform. Purchases are limited to delivery within the United States.
Order Confirmation:
A confirmation email with order details will be sent upon successful placement of an order.
In-Store Pickup:
Customers can choose to pick up their orders at our store during regular business hours. An order confirmation and valid identification are required at the time of pickup.
Shipping Policy:
Orders will be shipped within 24 hours of the order confirmation, excluding weekends and federal holidays.
Delivery Timeline:
Shipped items are expected to be delivered within 72 business hours (three business days) after shipment.
Shipping Costs:
Any shipping fees will be detailed during the checkout process. Additional fees may apply for expedited shipping or special delivery requests.
Receipt Information:
You will receive a receipt number once your item has been shipped to monitor its delivery status.
Final Sale Policy:
Due to hygiene and customization considerations, all sales are final. Returns and exchanges are NOT ACCEPTABLE unless the product is found to be defective or incorrect.
Defective or Incorrect Items:
If an item is received in defective condition or differs from what was ordered, contact us within 7 days of receipt for assistance and potential replacement.
Payment Methods:
We accept all major credit cards, debit cards, Cash App, Zelle, and PayPal. All transactions are securely processed.
Billing Information:
Accurate billing information must be provided to complete a purchase. Incorrect information may delay processing and shipping.
Data Collection:
We collect personal information only as necessary to process transactions and interact with customers.
Privacy Assurance:
We do not share or sell your personal data with third parties except as needed to process your transaction.
No Warranty:
Except as explicitly stated, VALY HAIR at TANAX/ORG disclaims any warranties regarding products sold.
Limited Liability:
VALY HAIR at TANAX/ORG shall not be liable for any indirect damages arising from the use or misuse of our products.
Changes to Terms:
These Terms and Conditions may be updated at any time. Subsequent use of our services constitutes acceptance of the revised terms.
Notice of Changes:
Significant changes will be communicated via email or posted on our website.
For inquiries or customer service support, please reach out to us at:
Thank you for choosing VALY HAIR MEDICAL AND COSMETIC WIG STORE AND SALON at TANAX/ORG, LLC. We are dedicated to providing high-quality products and exceptional customer service.
YOUR WELL-BEING IS OUR GOAL.
